Terms and Conditions

Last Updated: [Insert Date, e.g., August 30, 2026]

1. Introduction

Welcome to Prime Accountax LTD. These Terms and Conditions govern the provision of accounting, tax, and business advisory services by Prime Accountax LTD (“we”, “us”, “our”, or “the Firm”) to you (“the Client”, “you”, or “your”).

By engaging our services or using our website, you agree to be bound by these Terms and Conditions. These terms will be supplemented by a specific Letter of Engagement, which outlines the exact scope of services we will provide to you.

2. Scope of Services

• We will provide the services as agreed and set out in your individual Letter of Engagement.
• Our services will be conducted in accordance with the professional standards and rules of the relevant UK accounting bodies.
• We will not audit your financial records unless this is explicitly agreed upon in writing. We rely on the accuracy and completeness of the information and documentation you provide to us.

3. Client Responsibilities

To enable us to carry out our work efficiently and accurately, you agree to:

• Provide all necessary information, documents, and records promptly and within the agreed deadlines.
• Ensure that all information provided is accurate, complete, and not misleading.
• Forward any relevant communications received from HM Revenue & Customs (HMRC), Companies House, or other regulatory bodies to us immediately.
• Retain all underlying business records for the statutory periods required by UK law.

We will not be held responsible for any penalties, interest, or additional tax liabilities arising from your failure to provide accurate and timely information.

4. Fees and Payment

• Our fees will be agreed upon prior to the commencement of any work and will be detailed in your Letter of Engagement. Fees may be based on a fixed quote or calculated on an hourly basis depending on the service.
• Invoices are strictly payable within [Insert Number, e.g., 14 or 30] days of the invoice date.
• We reserve the right to charge statutory interest on overdue invoices and suspend services if accounts remain unpaid.

5. Confidentiality

We are committed to keeping your business and personal information strictly confidential. We will not disclose your information to any third party without your prior consent, except where we are required to do so by law (e.g., by HMRC or under Anti-Money Laundering regulations) or where it is necessary to provide our services (e.g., sharing data with cloud accounting software providers).

6. Anti-Money Laundering (AML) Compliance

In accordance with the UK Money Laundering, Terrorist Financing and Transfer of Funds Regulations, we are legally required to verify the identity of our clients. We may request identification documents (such as a passport and utility bill) and perform electronic background checks before we can accept you as a client or commence work.

7. Limitation of Liability

• We will provide our services with reasonable care and skill. However, we will not be liable for any loss, damage, or expense arising from errors, omissions, or misrepresentations made by you or your employees.
• Our maximum liability to you for any single claim or series of related claims arising out of the services provided shall not exceed the total fees paid by you for those specific services in the preceding 12 months, unless strictly prohibited by law.

8. Electronic Communication

We may communicate with you via email and share documents through cloud-based portals. While we take reasonable precautions to ensure the security of our systems, we cannot guarantee that electronic communications are entirely secure or virus-free. By using our services, you accept the risks associated with electronic communication.

9. Termination

• Either party may terminate the engagement by providing [Insert Number, e.g., 30] days’ written notice.
• We reserve the right to terminate our services immediately if you breach these terms, fail to pay our fees, or if a conflict of interest arises.
• Upon termination, you will remain liable for all fees incurred for work performed up to the date of termination.

10. Governing Law and Jurisdiction

These Terms and Conditions, and the relationship between us, shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Details

If you have any questions regarding these Terms and Conditions, please contact us at:

Prime Accountax LTD

• Email Address: info@primeaccountax.uk
• Postal Address: Office25, Highfield House Business Centre, 1562 Stratford Road, B28 9HA
• Phone Number: 07774018441